User Refund Policy

To provide maximum flexibility to our users, RWA Inc. offers a Refund Policy for those who commit capital to a project and then decide they do not want to participate.

How The Refund Policy Works

Following the successful completion of an IDO and the project’s token initial listing, a Refund Grace Period begins.

For the duration of the Refund Grace Period, launchpad users will be presented with two options in their dashboard: “Claim” and “Refund”.

During any point within the grace period, users have the right to withdraw their funds from participation by selecting “Refund”. As soon as a user confirms a refund, their initial contributions will be released directly back into the wallet from which funds were originally deposited.

If at any point a user selects “Claim” they will collect their token allocation for the project and will no longer be eligible for a refund of their allocation.

Every IDO on the RWA Launchpad undergoes an assessment prior to listing that determines the Refund Grace Period. Typically, this period will be ~7 days, however the RWA Inc. team may adjust it as needed on a case by case basis.

Refund Qualification

Every participant, regardless of Tier status, qualifies for a 100% refund on their committed funds so long as they make their request within the allotted Refund Grace Period time frame and do not claim tokens.

Conclusion

The Refund Policy is intended to both protect the $RWA community while encouraging participating projects to behave with maximal integrity.

Refund Policy Frequently Asked Questions

How long do I have to request a refund?

As long as you do not “Claim” within the Refund Grace Period, you will be able to refund at any moment before the grace period elapses.

If I opt for a refund, do I get a full refund?

Yes, the refunded amount will be 100% of your allocation.

Can I request a refund after I “Claim”?

No, by opting to claim, you forfeit your right to a refund.